Bee Lavish

Privacy Policy

This privacy policy explains how Bee Lavish uses and protects any personal data, or information, that you provide when using this website www.beelavish.co.uk 

Bee Lavish is dedicated to ensuring that your privacy is protected. This website complies with all UK national laws and requirements for user privacy.  Please be assured that any information you provide by which you can be identified when using this website, will only be used in accordance with this privacy statement.  Any information provided, (public or personal), will not be sold, transferred, exchanged or given to any other company under any circumstances, without your consent, other than for the sole purpose of delivering your Bee Lavish product by providing your delivery and contact details to Royal Mail, or other appropriate courier service, Or,  if required by law to do so.

Please be aware that Bee Lavish may update this this policy periodically and it is recommended that you check this page from time to time to ensure you remain satisfied with any changes.  This privacy policy is effective from 1st June 2020.

WHAT DATA WE COLLECT
- Name
- Email Address
- Phone Number
- Address & Postcode
- Any Information relating to your order
- Payment Details

HOW WE COLLECT YOUR INFORMATION
You directly provide Bee Lavish with most of the data that is collected when you;
- Place an order
- Complete & submit the contact form
- Send an email
- Provide details during a consultation for a product
- Commission an order or make a purchase on the website 

HOW WE USE YOUR INFORMATION
Bee Lavish collects information to;
- Process & Manage your order 
- For our internal records
- To request customer feedback
- To improve services for customers, or undertake market research
- Currently Bee Lavish does not send email promotions but this may change in the future, and you would be able to opt in, or out, of this service should this become available.

Under UK tax law, Bee Lavish is required to keep your basic personal data (name, address and contact details) for a minimum of 6 years.  At the end of this time period your information will either be safely removed from our records to free up internal record keeping, or kept until you notify Bee Lavish that you would like your information to be removed.  With exception of when you contact Bee Lavish, you are giving your permission to use your information to correspond with you. This is for an unlimited period of time, or until you request that you information be removed.

HOW WE STORE YOUR INFORMATION
Bee Lavish is dedicated to ensure your information is secure, and has in place, suitable procedures whether electronic, physical or the paper management of information, to safeguard the information collected.

HOW WE USE COOKIES
Cookies are text files that request permission to be placed on your device’s hard drive.  Once added cookies collect information about log ins and visitors or web traffic.  Cookies help provide a better experience for visiting websites.  It does not give anyone access to your computer or to any other information about you.  You can choose to accept or decline cookies, and modify them, however this does mean that some features of the website may not be available to you if you decline or only accept some of them. For more information on Cookies, please see the  footer of each page of the website where it says, Cookie, and click Learn More.


LINKS TO OTHER WEBSITES
The Bee Lavish website contains links to other websites that may be of interest to you, as Bee Lavish supports and recommends other artisan’s or local suppliers.  Please be aware that this Privacy Policy is only relevant to this website, therefore Bee Lavish does not have any control or responsibility for any information you provide whilst visiting other websites.  If you click on a link to another website, it is recommended to read that website’s own Privacy Policy.

DATA PROTECTION 
Under the Data Protection Act 1998, you have the right to request details of personal information Bee Lavish holds about you, this may incur a small fee.  If you wish to exercise your Data Protection Rights , or believe that information held is incorrect, or incomplete, please make contact by email at beelavishco@gmail.com and any corrections will made as soon as possible.  Where Bee Lavish is required to comply with your request, this will be done as soon as possible and  in compliance with Data Protection within one month.  Bee Lavish would like to make you aware of your rights which can be found on the Information Commissioner’s Office Website at https://ico.org.uk/

PAYMENT
Bee Lavish does not store debit/credit card details.  Payment details are managed by a secure payment service provider such as PayPal.  Bee Lavish also accepts bank transfers to it’s business account, and operates a no refund policy as items are made to order.  Please see the FAQ section for further information on the no refunds policy. 


EMAIL NEWSLETTER
Bee Lavish does not currently operate an email newsletter program.

SOCIAL MEDIA PLATFORMS & SEARCH ENGINES
Any engagement, communication or actions taken via social media platforms or search engines that Bee Lavish participates on or with are subject to the privacy polices and terms of conditions of each platform or search engine respectively.  

Please use these media platforms with due care and attention, and safeguard your own privacy and personal information accordingly.  Bee Lavish encourages customers and/or potential customers to send personal information via it’s primary communication methods of the Bee Lavish website’s contact form at www.beelavish.co.uk  or by  direct email, or during a consultation where this applies.

Where the Bee Lavish website uses social sharing options which assists in the sharing of content from the website to social media platforms or search engines, please be advised before sharing that this at your own discretion.  Social media platforms or search engines may track, and save, your request to share a web page respectively through your various social media or search engine accounts. 

Bee Lavish

www.beelavishco.uk

beelavishco@gmail.com

©2020 Bee Lavish