SHIPPING & RETURNS

Shipping Policy

DELIVERY & RETURNS

DELIVERY

Items will only be dispatched once payment has been approved.

Items will be dispatched using insured Royal Mail Special Delivery or DPD for deliveries within the UK.  For Europe, USA & all other countries please advise on ordering and an appropriate service will be used where possible.

The delivery charges are as follows:

Royal Mail Special Delivery or DPD £7.50 for a standard item, which is insured for up to £500.  If your item is worth above this value additional insurance will be discussed with you and charged for separately.   This service requires a signature upon delivery so I make every effort to agree a postal date with you before posting.  I also advise of the appropriate  Tracking reference number.  Please note that it is your responsibility to follow up  directly should you miss the delivery and need to rearrange or collect your item(s).

CUSTOMS

Bee Lavish is not liable for any sales tax or duties payable on orders outside of the UK. Please contact your local Customs website for more information concerning Tax/Duty applicable in your country when buying items from the UK.

RETURNS

Due to the nature of made to order designs, I do not offer returns.  Although work is carefully checked thoroughly, if an item however is faulty, Bee Lavish reserves the right to repair, or replace the item.  Postage will be refunded if an item is found to be faulty.

BEE LAVISH
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NATURE KIND FINE JEWELLERY & PORCELAIN